Shipping & Returns

Shipping

Complimentary shipping to all Irish addresses.
International shipping available.

Returns

You have 28 days to notify us that you wish to return for a full refund or exchange for an alternative item.
Please contact us by emailing: lspencerstevens@english-gentleman.co.uk and include your name,
address and date of purchase before returning any products.


Return address

English Gentleman House,
46 Jameson Orchard,
Malahide,
Co Dublin,
K36 YA00

Any items that we request to be returned must be sent in their original packaging and be in the same condition that they were dispatched in. We strongly recommend that you fully insure your return package and that you request proof of delivery. Unfortunately we cannot be held responsible for items lost or damaged in transit.Where goods are faulty, the cost of return shipping is reviewed on a case by case situation. For unwanted items the customer is liable for all shipping costs. Delivery Service We dispatch same day providing your order is received before 2:00pm. Please also note that the 3-5 day delivery period estimation is only a guideline and deliveries occasionally occur outside of this date range. Delivery times are calculated including working days (Monday-Friday) only. If you order after 2.00pm the next working day will be considered the first working day. Please contact us on: 01926 730500 with any queries.

 

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